Recent Posts

Summer Rain Brings Mold Your Way

9/6/2017 (Permalink)

Who else is ready for all of this rain to stop for a few weeks and hopefully we get a nice Fall season in NEPA? It feels like this summer has been full of severe thunderstorm alerts, severe weather alerts and storm damage everywhere you look which leads to our phones ringing off the hook! Don’t think that we are complaining about being busy by any means, but we do know that not all of those phone calls came in directly after the water damage occurred and some of them are still not been made. The calls that we have yet to receive from both residential and commercial water damage cases during these storms are inevitably going to turn into “I smell a terribly musty odor in my home” or “I think I see mold growing in my basement” and the list of calls regarding mold growth goes on and on.

It is extremely important for both home and business owners to understand how drastically water damage can affect a structure. It is not uncommon that people set up buckets to catch the water dripping from their ceilings or they vaccine up the water that they can see and set up fans to dry the flooring but they do not see what is happening under the surface. Once water gets into carpeting it seeps down through various layers, as well as other flooring such as hardwood. Drying the top of the flooring will not extract that water that has soaked through the layers and can ultimately result in mold growth, especially when it is hot and humid.

Mold growth can not only cause a stench throughout a structure but it can also be linked to deterioration of the structure as well as health problems for those that are living or working inside the structure. SERVPRO of Wayne and South Lackawanna Counties specializes in water damage through use of industrial dryers and water extraction equipment which should be your first step when experiencing any type of water damage. However, if you have left water damage untreated or you have treated yourself you may experience mold growth which needs to be professionally treated in order to completely remediate the mold issue. If you have experienced water damage or suspect that you have mold growth in your home or office call us at 570-344-2282 to start remediation process today!

Back to Clean

8/23/2017 (Permalink)

While everyone is preparing for back to school buying notebooks, folders, pencils, crayons, backpacks, and all of the other supplies that your children will need in the next few weeks we are thinking about how you will get your home back in order. The summer months are the most lived in your home because your children are home from school and most likely inviting their friends over throughout the summer. This means that the foot traffic in your home increases over the summer months and this puts more wear on your carpeting and flooring. Additionally you may find that there is more of a mess throughout your home that you know you will need to tackle once everyone goes back to school. Don’t stress over the messes that summer left behind, you can call SERVPRO of Wayne and South Lackawanna Counties to make it ‘Like it never even happened’.

SERVPRO of Wayne and South Lackawanna Counties not only specialize in fire and water damage restoration but also in residential cleaning. We provide many clients with some of the following services for their spring cleaning needs, holiday preparations, or end of summer cleaning.
*Carpet Cleaning and Deodorization
*Duct Cleaning
*Floor Cleaning (Hardwood, Laminent, etc)
*Furniture Cleaning
*Ceilings and Walls Cleaning
*Home Deodorization
*Upholstery and Linen Cleaning
*General Cleaning (windows, room dusting, wipe downs, etc)

These are just a few examples of the many services that we have to offer to help you get your home clean and fresh for the start of school. The best part about all of our services is that they are completely customized to each individual client's needs during an in home estimate on the Cleaning services. Each client that calls to schedule cleaning receives a free estimate prior to starting each job which includes a walk through of the home or office that we will be working in. During this walkthrough you can specify exactly what cleaning services you want in each room, what rooms you want clean, which pieces of furniture you want clean, etc. This is also perfect opportunity to tackle areas throughout your home that may be difficult to get to during a regular cleaning. For instance, who else has turned on their ceiling fans only to switch the direction of the blades and see dust you didn’t know was there? This is something that we can help you with as well! So, if you are ready to get your home back to clean, give us a call at 570-344-2282 and schedule your house cleaning today!

The Importance of Smoke Detectors in Your Home

7/17/2017 (Permalink)

Fire Damage The Importance of Smoke Detectors in Your Home A certificate of recognition given to SERVPRO of Wayne & South Lackawanna Counties for their support & assistance with Home Fire Safety Campaigns.

SERVPRO of Wayne and South Lackawanna Counties is a proud sponsor of the American Red Cross of Northeastern Pennsylvania.  In addition to sponsoring the organization our employees are also actively involved in volunteering during smoke detector installation campaigns within the communities that we serve.  During these campaigns local fire departments, red cross volunteers, and community volunteers come together to install FREE smoke detectors in area homes to ensure that they are prepared in case of an emergency.

It is very important to understand the benefits of having smoke detectors throughout your home in working condition.  Here are some of the reasons and tips as to why it is important to test your smoke detectors and be sure they all have working batteries. 

Every year approximately 2,000 Americans lose their lives in house fires.  Most victims are a result of the gasses and smoke spreading throughout the homes as opposed to burns.  Most occur when people are sleeping so by having a working smoke detector in your home you can increase your chances of having the time needed to escape the home. 

Smoke detectors should be installed on the ceilings in bedrooms, hallways, and common areas.  It is a good practice to install them going towards the exit in case smoke is making it difficult for you to see. 

A monthly test of your smoke detectors is recommended to ensure that they are working properly. This few minutes of testing could be what saves you and your family during an emergency.

To avoid your smoke detectors going off while cooking try to avoid installation near appliances and/or fireplaces.

Create a safety plan and fire escape plan with your family or roommates.  Make sure that everyone is aware of a way to exit, specific meeting place once evacuated, and what each person should do in case of an emergency situation.

Replace your smoke detectors at least every 10 years to ensure that they are up to date and properly functioning. 

The American Red Cross coordinated monthly smoke detector installations in Northeastern PA and allows for call-ins to have volunteers install smoke detectors in homes even when the events are not taking place.  For more information on volunteering with SERVPRO and the American Red Cross or to find out how to get your own smoke detectors call Theresa at 570-904-4154.

And remember...when disaster strikes, SERVPRO of Wayne and South Lackawanna Counties responds! 

Why Vacuuming Isn't Enough

8/30/2016 (Permalink)

Did you know that 75% of people admit to walking through their homes in shoes that they had just worn outside resulting in dirt and particles being put onto the carpet and impacting into the fibers. Think about how many times you go outside or walk through a supermarket and then walk through your home without taking your shoes off. The good news is that with a professional carpet cleaning every 12-18 months you can remove everything that you have tracked into your home.

Most of you may be thinking, “Well I vacuum my carpets once a week, I don't need a professional cleaning.” The truth is, that as you vacuum although it is picking up the surface dirt and particles it is simultaneously blowing them all over the carpet. In fact, the room being vacuumed is one of the five dirtiest places in your home. A household vacuum can not suck up dirt, dust, and bacteria that has been impacted into your carpeting because it is simply not strong enough. A professional carpet cleaning is something that SERVPRO of Wayne and South Lackawanna Counties specializes in because we understand all of the “hidden” dangers that come along with poor carpet maintenance.

There can be so many things hiding and living in your carpet that you would never expect. Did you know that the Norovirus, responsible for the common stomach bug, can live for a month or sometimes longer in your carpets!! The virus can share the carpeting with dust mites, pet hair or urine, pollen spores, dead skin cells, bacteria, dirt, and other VOC's (volatile organic compounds). In fact, every hour your body sheds approximately 1.5 million dead skin cells, most of which end up on the floor. Every time you lay down to stretch before a workout, play with your animals, or let your children play all of these particles can get onto your body without you even knowing. It is extremely important to have your carpets properly cleaned if you have young children and/or pets because they are always closer to the carpeting and have a higher risk of picking up the germs hiding in your carpets.

Not only will having your carpets professionally cleaned every 12-18 months assist in keeping them clean and free of foreign particles but it will also help to improve the air quality in your home. This factor is especially important for those who suffer from Asthma. If you keep your carpets maintained properly you can eliminate all of the particles in your carpeting from getting circulated back into the air in your home. Clean air and a clean home is very important for anyone in your home suffering from Asthma and it is proven that better air quality eases the effects that Asthma has on a person.

As you can see it is very important to maintain the carpets within your own home, but it is always very important to properly care for carpeting in any rental units that you may own as well. Often times when a tenant leaves a house or apartment they do not think about the cleaning that the landlord will have to take on upon vacancy. Many property owners and managers run into situations where they need to thoroughly clean the units before they can rent them again unless they are maintained throughout each lease period. In addition to being sure that your tenants are caring for the home it is recommended that you have the carpeting cleaned each time a new lease is signed, that way it will help to maintain the carpeting on an annual basis.

So, the next time you think just vacuuming your carpets on a weekly basis will keep them clean, think again and call SERVPRO of Wayne and South Lackawanna Counties at 570-344-2282 to perform a deep professional carpet cleaning for your home, business, or rental property.

Is Your Business Emergency Ready?

7/6/2016 (Permalink)

Disasters may strike at any time whether it be while you are sitting in your office and a pipe bursts in the breakroom of if you are home for the night and the building's sprinkler system malfunctions. These situations are unavoidable and unexpected, but being prepared before they happen will save you time, stress, money, and help to avoid large profit losses. At SERVPRO we want to make sure that you can get your business up and running as quickly as possible no matter how bad the disaster may be.

Our sales marketing managers are qualified and expertly trained to offer your business the opportunity to create an Emergency Ready Plan that will ensure when a disaster strikes you are prepared. ERP's are executed by a series of meetings and short building “tours” of your business's interior and exterior structure to ensure that every possible protection is in place if disaster were to strike.

ERP's are done as a complementary service to all potential and current SERVPRO clients to ensure that when disaster strikes every second is taken advantage of to halt the chance of further damage taking place. Having an ERP done for your business today can save you hundreds of thousands of dollars in lost profits, avoid drawn out negations with your commercial insurance carrier/adjuster, and hours of stress can be avoided.

Having an ERP done for your business of any size at any location or multiple locations is as simple as calling our sales marketing manager, Theresa, at 570-904-4154 or emailing to schedule an initial evaluation and facility tour. Don't wait until disaster strikes, call Theresa today and start to ease your future mind. 

Wayne and South Lackawanna County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

2/26/2016 (Permalink)

Water Damage Wayne and South Lackawanna County Residents: We Specialize in Flooded Basement Cleanup and Restoration! Flooded home or business can be scary. Let us come in and make it..... "Like It Never Even Happened."®

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Scarsdale basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface Water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-Water tank failure
  • And many more

If You Have Questions or Need Help, Please Call Us At  -

(570) 344-2282

We can be onsite within a few short hours, to inspect the damage and to begin the Water extraction process.  We use advanced inspection and monitoring equipment to determine you’re your home’s structure is actually dry.

If Water damage is handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Here To Help - (570) 344-2282

For Immediate Service, Call SERVPRO of Wayne and South Lackawanna Counties

2/10/2016 (Permalink)

General For Immediate Service, Call SERVPRO of Wayne and South Lackawanna Counties Northeast PA residents: We provide fast service day or night!

SERVPRO of Wayne and South Lackawanna Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Northeast PA. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – (570) 344-2282

Residential Services

Whether your NEPA home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your NEPA commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Happy New Year from the staff at SERVPRO of Wayne and South Lackawanna Counties!

12/31/2015 (Permalink)

We truly hope that the New Year brings all of you the very best life has to offer. If 2015 had you on a roller coaster ride of 'ups and downs', we wish that this next year will bring smooth sails, and a pot-hole-free highway to the future. If in 2015 you or your family found yourselves in turmoil because of some sort of man-made or natural disaster, we wish that 2016 finds you stronger and wiser. Healthier and safer. Blessed and fortunate. If in 2015 you realized that you really had no one to turn to incase disaster strikes, understand that in 2016 and beyond... you do!

SERVPRO of Wayne and South Lackawanna Counties is here when you need us. We take care of our customers with the utmost concern for their well-being. We want you to realize that when disaster strikes, we will strike back, and get you and your family back to normal as quickly as possible.

The company motto: "Like it Never Even Happened." is not only key in keeping our customers minds at ease, but also key in our employees frames of mind. We will treat all those we help as if they're part of the family, not only part of our community. Helping others is why we are here.

A Happy and Joyous New Year to You, from all of us here at SERVPRO of Wayne and South Lackawanna Counties.