What our Customers say...

Testimonials

I had a pipe burst at a rental property. I contacted SERVPRO to help fix the problem. I talked with Kevin, the owner. He was very helpful and professional. He and his staff were quick to respond, they were very courteous, and addressed my problem with complete professionalism. I highly recommend this great outfit and will use them again should a similar situation arise."

After a minor dishwasher leak turned into a more significant problem, SERVPRO was there the next morning after we contacted our insurance agency and spent several days ensuring that our kitchen and basement did not receive any ill effects from the water damage. The quick response saved us from damage that would have cost considerably more to repair. As it is, the laminate floor was too far gone but the subfloor is totally intact and we had our new floor laid with about 8 hours of work from another contractor. I am very pleased with the work, speed and professionalism of the SERVPRO employees.

SERVPRO Rocks!!! I have a rental in Scranton and the pipes in my laundry room froze and burst causing a good amount of damage. I called Nick and he came out the same day, quoted me and started the job immediately. Which I believe saved me from further water damage. He gave me a time frame, in which I could expect the job to be started and completed. I was absolutely impressed, he was right on target! He communicated with me through the process and never left me wondering. Work was done to perfection! The office staff was fantastic to deal with, very professional and efficient. I would recommend SERVPRO to anyone and everyone!!! You guys are the best!!

"Great job! Very professional".



Cathy-Property Manager

Bio-haz cleanup

"Blessed. In a word, this is the feeling of myself and my co-workers over the services provided by SERVPRO and their team! Without the quick response, no limits mindset, and professionalism, we would have never been able to serve our customers without disruption like we did. In a matter of a few hours SERVPRO had its team of professionals here and spent tremendous care with the delicate nature of the job we do! No stone was left unturned in making sure every one of our needs were met! Kudos to the entire team, START TO FINISH!"

Thank you for you and your team for promptly responding , doing excellent work , and timely communication."

You just finished clean up after our sewer line overflowed into our 1/2 bathroom and family room. I wanted to compliment the folks you sent to help do the demo, clean up, and dry out of the space. They were a friendly hardworking group who were also understanding and accommodating of my allergy issues that could have been triggered by some of the clean up process. Chris headed up the job and was especially patient with my questions and explaining the process. I was having difficulty finding a local contractor who does concrete polishing and Chris also shared a contact for a contractor I wouldn't have been able to find otherwise. Thanks for being there and doing what you do to make an unfortunate situation better.

So glad we made the call to SERVPRO. Our insurance gave us an option to 3 companies and we made the right call. This team answered our call and immediately went into action protecting us and our home from a leaking damaged roof that led to wet ceilings,walls and just a mess Dan J and his team Rob, Walter and Raheem were professional hardworking gentleman that saw us through our mess and making us feel secure and taken care of. Now phase one is complete with 100 percent satisfaction now we are working with SERVPRO on phase two to complete and get everything put back together we are confident with their service We are very grateful to Dan K for his thoughtfulness and would recommend this company very highly. Thank you to Brea and Vince for getting phase 2 started. These are all of the great people that make this company a success A very thankful family in NEPA

'Your staff did an excellent job. They explained everything and answered all our questions. I would highly recommend you."

"Also, on a side note, recently a relative of mine hired your company for a clean up job at his home here in Honesdale.  I stopped at the home while two of the guys were working on the job.  I have to say they were pleasant and professional to speak with.  As well, when the job was completed, I was very impressed with what they had done for him and his family.  I would highly recommend your company."

I would recommend to my insurance clients should they have any issues.

Nick...thanks for your good wishes and your proposal. You made a great impression and I would certainly recommend your services to anyone. Best of luck as well,,,Chris

SERVPRO worked tirelessly repairing our summer home after a pipe broke. They did a great job and responded in a fast manner. I'm glad I called them.

Many,many thanks. You made a stressful time easier by always quickly responding to my questions and requests. My husband Henry and I appreciate the efficiency of everyone who had a hand in restoring our house. And I am especially grateful for your caring attitude. Best wishes Leah

Bob and I wanted you to know how great you and your staff are. Every concern was addressed and taken care of. We felt like we could go to Florida and you would handle everything and YOU DID. Thank you.

A huge thank you to SERVPRO and their incredible team. They put in tireless hours restoring our basement after the storm. I have never met a more structured, disciplined group of guys who displayed incredible patience and compassion while running on very little sleep. Your work ethic is incredible and we thank you for a job well done. You went above and beyond and exceeded our expectations. We highly recommend SERVPRO ...True Professionals!

A huge thank you to SERVPRO and their incredible team. They put in tireless hours restoring our basement after the storm. I have never met a more structured, disciplined group of guys who displayed incredible patience and compassion while running on very little sleep. Your work ethic is incredible and we thank you for a job well done. You went above and beyond and exceeded our expectations. We highly recommend SERVPRO ...True Professionals!

SERVPRO was amazing to work with. They were so quick and helpful during a devastating time. I know that they were extremely busy due to the recent cold weather, but still managed to be very attentive to my specific damage. I would highly recommend using SERVPRO if you ever, unfortunately, encounter a need for them. A big thanks to Nick and his crew for all their kindness and help!!

You just finished clean up after our sewer line overflowed into our 1/2 bathroom and family room. I wanted to compliment the folks you sent to help do the demo, clean up, and dry out of the space. They were a friendly hardworking group who were also understanding and accommodating of my allergy issues that could have been triggered by some of the clean up process. Chris headed up the job and was especially patient with my questions and explaining the process. I was having difficulty finding a local contractor who does concrete polishing and Chris also shared a contact for a contractor I wouldn't have been able to find otherwise. Thanks for being there and doing what you do to make an unfortunate situation better.

"No limits mindset is not words we throw around in my company. It is part of the core values that we model our care for the community we serve. SERVPRO shares that same notion when called to its next job. These gentlemen and ladies were the utmost professional and sensitive to our needs. Their professionals made what seemed to be an insurmountable situation easy, concise and everyday. While we worried after seeing our damage and doubting that we would be able to open our next business day, they jumped head first into their plan and literally cleaned up in hours what we thought would take weeks. No job or request went unanswered. There was never an excuse and answers to every question was offered with a smile and a reassuring handshake. This is the job no one wants to have to do and they attacked it like it was second nature to them all. THANK YOU for Great Service

Blessed. In a word , this is the feeling of myself and my co-workers over the services provided by SERVPRO and their team! Without the quick response, no limits mindset, and professionalism, we would have never been able to serve our customers without disruption like we did. In a matter of a few hours SERVPRO had its team of professionals here and spent tremendous care with the delicate nature of the job we do! No stone was left unturned in making sure every one of our needs were met! kudos TO the entire team, START TO FINISH!

We have many clients. With that comes claims and that is what we are in business for. When we have a client call us and say they have had a water pipe bust, a fire, a sewage back up we always recommend SERVPRO. We know that when we recommend SERVPRO to our clients they will receive the best care that can be given. Nick always makes sure that he personally is out on every claim and works directly with our insured. We really appreciate all that SERVPRO, Kevin, Nick and everyone else.

"Everyone was very helpful and understanding and made the situation less stressful."

Jane H

Homeowner

Dunmore, Pa.

"5 star rating for tech Dan and the great job he did!"

George M

Homeowner

Moscow, Pa.

"SERVPRO was in and out in a timely manner"

Received all 10's.

Michele F

Maintenance Clerk III