What our Customers say...


In my stressful time, James and his crew couldn't have done any more to alleviate my worries.  They were professional, efficient and most importantly compassionate. I am very grateful for their work! 

Perfect work!  We love our new clean carpets.  Thank you so much, we will highly recommend SERVPRO of Wayne and South Lackawanna Counties! 

The crew showed up in the midst of a severe storm and went above and beyond to take care of our situation! 

"A thoroughly professional job, done with high level of courtesy and respect for needs and concerns of the homeowner. Repair of oak parquet floor brought out character of wood never before seen. I am already planning additional jobs for SERVPRO of Wayne and South Lackawanna Counties to undertake. I give them my highest recommendation!"

"The service was outstanding. It was the afternoon of Christmas Eve, a crew was at the location within an hour to clean up. Pete was so friendly and explained the process clearly even speaking to a tenant who was a bit difficult. Will definitely recommend your services in the future. Thank You!!"


"I appreciate the professionalism and courtesy by Pete and his staff."

"I desperately needed my carpets cleaned. Pete happily accommodated my immediate need and had techs at my house in a week. The technicians were BEYOND polite and meticulous. They did a fabulous and thorough job. They handled my furniture and possessions with care. Great quality, awesome price and friendly staff. You don't find this customer service many places these days!"

"Pete has helped with complete refurbish on two occasions. Once fore a Residential rental property and once on a commercial rental property. He is hard working, professional, outstanding job. A pleasure to work with. I would recommend him to everyone."

"I am very impressed with how considerate and kind that Mistie and Jessica are. SERVPRO is very lucky to have such good workers. They work very good together. Very happy with the job they did!"


"Staff was very friendly and explained everything to us as they were going through the process"

"Pete was incredibly helpful, thorough and responsive. Appreciate everything he helped me navigate, given it was unfamiliar territory."

"We were very impressed with services. Pete guided us throughout the entire process and was a blessing to work with. Everyone who entered our home was sensitive to our loss, respectful, courteous and kind".

"Mistie & Jess did an outstanding job!!"

"Pete and his team did a great job!"