Recent Posts

Holiday Shut-Downs Equal Manufacturing Maintenance Time

12/18/2019 (Permalink)

A SERVPRO employee in a sicissor lift cleaning dust from a rafter at a Scranton plastic manufacturer. A SERVPRO employee utilizing a scissor lift to clean plastic extrusion from the rafters as part of an overall cleaning project.

The last week in December is a common time for many manufacturing facilities to undergo plant shut downs to reward employees with time off for the holidays; however they are also a great time to complete those necessary time consuming cleaning and maintenance tasks. This is where a specialty cleaning company like SERVPRO of Wayne and South Lackawanna Counties is most busy.

As a specialty cleaning company we have the trained employees and necessary equipment and cleaning agents to handle large cleaning projects like a manufacturing facility. Utilizing our employees allows the facility to provide the much needed time off for their employees and still complete tasks like high ceilings, HVAC ducts, industrial or top/down cleanings to keep the plant clean, safe and in insurance compliance.

When your facility needs an cleaning overall, call the company that has the  experience to do it at (570) 969-2470. 

Manufacturing Cleaning

12/12/2019 (Permalink)

A SERVPRO employee in a scissor lift cleaning a high ceiling at a local manufacturing facility SERVPRO of Wayne and South Lackawanna Counties has the trained employees and specialized equipment to clean high ceilings.

Does your manufacturing facility have a shut down for the holidays? Are you planning a detailed cleaning of the production area? How about a high ceiling cleaning or an industrial cleaning of your equipment? Did you know that SERVPRO of Wayne and South Lackawanna Counties has the specialized labor force and equipment to handle any size clean.

The holiday season is a common time for these types of projects and SERVPRO of Wayne and South Lackawanna Counties is busy partnering with several local facilities to help them begin 2020 with a bright and dust free production area.

Our specialize cleaning crew just recently completed a high ceiling clean and paint for a Scranton cold storage facility and we are ready to begin helping a plastic company meet both insurance and corporate requirements of a dust free work area.

Its still not too late to contact SERVPRO of Wayne and South Lackawanna Counties for a free estimate of your manufacturing cleaning needs. Allow us to give your team the holiday off and lets a professional cleaning company spruce up your facility. 

Professional Restoration Following A Fire

12/11/2019 (Permalink)

A soot sponge used to clean fire damage covered in soot. Fire damage requires specialized training and equipment like this soot sponge to mitigate smoke damage.

Has your home or business ever been damaged by fire or water damage? If so, then you can attest to the overwhelming nature of the situation. In many cases, an owner may have suffered a damage for the first time; what follows is typically a survey of the damage. For most owners, naturally their next thought is, “How fast can I return this building to livable conditions?”

Great question! But it is important to understand the risks involved following any type of loss and the steps necessary to remedy the situation.

In the event that a loss occurs, your first responsible step is to contact your insurance agent and file a claim. While your agent may guide you through the process, you will also have decisions to make. For example, do you hire an area restoration company or try to clean up the damage yourself? Although every loss is different, there are a few restoration thresholds to keep in mind.

In the event of a fire, it is critical that the restoration response begins immediately. Whether it is a small kitchen grease fire or a large multi-story event, this is not a job for an untrained person. Fire and smoke damage require a professional restoration effort. Smoke and odor removal should be performed by a certified technician, and these efforts can be complex. (To mitigate the spread of odors, the HVAC system should be shut off immediately.)

SERVPRO of Wayne and South Lackawanna County employs certified fire technicians who are trained to mitigate and restore both residential and commercial properties. If you experience a water, fire or smoke disaster call us at 570-969-9470.

Local Company with National Resources

12/3/2019 (Permalink)

A picture of the front of our Taylor headquarters SERVPRO of Wayne and South Lackawanna Counties, a name/brand you know and can trust.

The national Shop Local/Support Small Business day recently passed but the overall campaign remains. While this was intended more for retail buying, it does however apply to our franchise. We are locally owned and operated and take pride in being an active member of the Wayne and Lackawanna Counties communities.

One big advantage of hiring SERVPRO of Wayne and South Lackawanna Counties is that while technically we are a small business we are supported by a national giant. This provides us with the necessary resources to be able to help others on any size disaster. It also forces us to the customers benefit, to meet certain hiring, training and employment standards. Our corporate offices maintain this standard to protect and to grow the brand-SERVPRO.

So if your home or business experiences a smoke, fire or water disaster, call the brand you can trust and know we will do our very best to help make it "Like it never even happened."

5 Christmas Tree Safety Tips:

12/2/2019 (Permalink)

A Christmas tree in a fire damaged living room in Scranton, PA This Scranton, PA fire occurred last year at Christmas time. The tree in the middle of the room is a reminder to always take precaution.

Christmas Tree Safety Tips:

1.Choose fresh over cheap and dry. The fresher the tree, the less likely it will pose a fire hazard. Look for flexible needles that don't break, and a trunk with sap.

2. Keep the water coming. The tree stand should contain a continuous source of water and be sturdy enough to resist toppling by kids or pets.

3. Don't choke the cord. Attach only three maximum strings of lights to any one extension cord, then place cords along walls to prevent a tripping hazard. Never run them under rugs or carpets.

4. Trees don't need warmth. Keep the tree away from heat sources such as fireplaces, candles and even a TV.

5. Not any lights will do. Use low energy, safe lighting that's been certified by a safety testing lab. Don't use damaged or frayed cords.

(Source Huffington Post)

Holiday Fires- Here to Help

11/26/2019 (Permalink)

A picture of the SERVPRO logo/banner with some of our equipment in our Lackawanna County facility. The SERVPRO name is a brand that signifies quality. Our employees are trained.

As I mentioned in an earlier post, Thanksgiving is the peak day for home fires followed closely by Christmas and Christmas eve. Unattended cooking is by far the leading cause. Knowing these facts is one reason that SERVPRO of Wayne and South Lackawanna Counties is available 24/7 even on Thanksgiving.

As a 24/7 emergency response company, we are staffed to respond at any hour on any day. Whether it be a emergency board up to protect and secure the property or immediate mitigation to reduce any secondary damage saving time and money for the homeowner; we are "always here to help".

Our restoration technicians are dedicated to helping others and have and will continue to sacrifice their own wants to help others in need. Happy Thanksgiving from the SERVPRO of Wayne and South Lackawanna Counties.  


11/26/2019 (Permalink)

A picture of several SERVPRO trucks lined up on a Scranton street address a commercial disaster Our SERVPRO team has the resources available to address any size winter disaster.

Here in Northeastern Pennsylvania we are all too familiar with terms like Nor'eastern, Bombogenesis, and Polar Vortexes. In layman terms theses mean freezing temperatures, heavy snow and ice. Welcome to winter or as I say-Claim season.

Winter is typically the "busy" season for restoration companies. There is just a higher propensity of disasters leading to insurance claims.  Over-worked furnaces that cause puff backs, frozen pipes that burst, extreme extended cold spells cause ice damns. Thankfully these common disasters are covered losses which your insurance company recognizes. (on a side note winter is also a great time to review your policy to ensure that you maintain the proper amount of coverage)

If your home or business experiences some form of winter related disaster, know that SERVPRO of Wayne and South Lackawanna Counties is available 24/7 to help make it "Like it never even happened."

Our Ability to Address Wide Spread Damage

11/25/2019 (Permalink)

A picture of a SERVPRO truck and trailer parked at a commercial disaster Having the ability to partner with other local franchises or our corporate storm teams allows us to meet the demands of the winter season.

As winter approaches and Northeastern Pa. gears up for the ice, snow and freezing temperatures, here at SERVPRO of Wayne and South Lackawanna Counties we remain ready to meet the winter demand. When events like a bombagenesis or a winter nor'eastern occur, the amount of calls we receive can become overwhelming. One of the advantages of calling a national company like SERVPRO is our ability to partner with other local franchises to meet this demand. SERVPRO has franchises that specialize in storm damage and are available when the demand gets too great for a single franchise.

SERVPRO storm teams are trained and have the resources available to supplement the local franchise in order to ensure that we are able to help as many businesses and families as possible. It is important to us that everyone receives the same quality of service that we provide to bolster the brand. At SERVPRO we are "always here to help"

Thanksgiving Fire Safety

11/25/2019 (Permalink)

A fire damaged kitchen stove and range Kitchen fires are the leading cause of all home fires and Thanksgiving is the leading day.

According to the National Fire Protection Association, Thanksgiving is the peak day for all home fires and unattended cooking is the leading cause. Cooking equipment was involved in almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths.  

Top 10 safety tips
  • Stay in the kitchen when you are cooking on the stove top so you can keep an eye on the food.
  • Stay in the home when cooking your turkey, and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay three feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

NFPA: Top 10 Thanksgiving Fire Safety Tips

Smoke Damage Cleaning

11/22/2019 (Permalink)

A sponge covered in soot. This soot sponge is a cleaning tool for the removal of soot. This soot sponge is a cleaning tool that wipes the soot clean and does not smear "wet" soot and embed the molecules into the structure.

Restoring fire and smoke damage can be tricky. We receive many calls from homeowners who have experienced some smoke and soot damage and have attempted to clean it themselves only to find that they either made the problem worse or were unable to do it successfully. Many times an odor will persist even after a cleaning if the proper techniques were not employed.

Interesting enough not ever fire is the same. A protein fire (burnt food) is different than say a structure (wood) fire. An oil based puff back from a furnace malfunction is different from a cooking grease fire. Since they burn differently, they need to be cleaned differently.

SERVPRO of Wayne and South Lackawanna Counties employs certified fire restoration technicians trained to identify the type and know the proper mitigating techniques. Having the specialized training and equipment allows us to better ensure that your smoke and soot damage is re-mediated and that no odor remains. The SERVPRO team is trained to help make it "Like it never even happened."