Recent Posts

Effects of Soot

8/4/2021 (Permalink)

soot This soot damaged room was caused by long-term candle use. Soot can be a stubborn substance to clean requiring specialized cleaning agents.

We recently received a call from a Honesdale homeowner who had soot damage in a bedroom from long term candle use. They attempted to clean the soot from the walls and ceiling but, because they did not have the specialized cleaning agents and a soot sponge that are required, unfortunately they made it worse. This attempt only embedded the soot into the sheet rock instead of cleaning/removing it.

SERVPRO of Wayne and South Lackawanna Counties using chemical sponges and SERVPRO brand cleaning agents was able to successful remove the soot from the bedroom walls and ceilings. We then sealed the surface to ensure the soot did not bleed through before we painted the room.

With one call this homeowner was able to restore the bedroom back to pre-damage condition. SERVPRO of Wayne and South Lackawanna Counties is a 24-hour emergency service company that specializes in this type of fire damage. 

Kitchen Fires

8/4/2021 (Permalink)

fire Kitchen fire in Scranton

Kitchen fires remain as the leading cause of home fires. This kitchen fire in an apartment complex in Scranton was caused by the tenant leaving the stove unattended while cooking. Thankfully he was prepared and was able to extinguish the flames with an ABC rated fire extinguisher saving further damage.
While the flames caused significant damage in the kitchen area the rest of the apartment suffered smoke and soot damage and a top down clean using chemical sponges is required prior to sealing and painting. Protein/food fires are especially troublesome to clean and calls for a professional restoration company like SERVPRO.
SERVPRO of Wayne and South Lackawanna Counties was called by the property manager to restore the apartment and limited the loss of business interruption that the fire caused. SERVPRO is Lackawanna Counties leader in smoke, fire and water restoration and cleanup. We are available 24/7/365 even on Labor day weekend at (570) 235-1646.

Commercial Cleaning Capabilities

8/3/2021 (Permalink)

cleaning We have completed numerous commercial cleanings of manufacturing facilities.

Is you commercial building a little too big to clean on your own?

As a specialty cleaning company, we do more than just smoke, fire and water cleanup and restoration. Commercial, manufacturing and industrial cleaning are additional direct services that SERVPRO provides. Whether it be a one time top/down clean to a scheduled preventive maintenance program we can utilize our labor force when you cannot.

Using our trained technicians and specialized equipment we are able to provide a top down terminal clean to any facility. Whether it be a plant shut down for a yearly go-through or a quarterly upkeep, we can handle it all. We provide the labor force when yours is just not large enough.
SERVPRO is Lackawanna Counties premier specialty cleaning company. From carpets to catastrophes, we do it all. If your plant or manufacturing facility requires a specialized cleaning company, call us at (570) 235-1646.

Being Prepared in an Emergency is Key

8/3/2021 (Permalink)

Sprinkler damage Acting fast is a situation like this is key to recovery.

It only takes a few minutes for the devastating effects of a broken sprinkler line to cause havoc for any business. This water damage to a hotel occurred in less than 5 minutes and if it was not for the quick response of the employees, it would have been much worse.

This hotel had a SERVPRO emergency readiness plan (ERP) and the employees knew where and how to shut off the water. While there was certainly a disruption to the business, they were able to remain open and operate while SERVPRO did the rest. Partnerships which develop through ERPs allow for a better response from employees and allow a business to get back up and running faster. Speed to any emergency is the key and SERVPRO is faster to any disaster.

Positive partnerships are another reason SERVPRO is the area's leader in smoke, fire and water damage cleanup and restoration. We understand the need for an immediate response even when we are extremely inundated due to the weather. We pride ourselves on the emergency response and understand that any disruption to a business is problematic.

Storm Damage: The Importance of A Sump Pump

8/3/2021 (Permalink)

water damge A severe storm caused this basement to fill with water.

We have had some severe storms in the last several weeks. These storms brought some heavy rain which caused for major water losses for many in this area. When a severe storm hits, homeowners may experience excess water in their basements or the lower levels of their home. A sump pump is an important tool that can help protect your property by controlling water and keeping your home dry.
Sump pumps are typically found in the lowest part of a house, such as a basement, and are usually installed by a professional in a specially constructed sump pit. Its job is to pump water outside and away from the home. It is always good to make sure your pump is working properly.
It is also a good idea to obtain coverage for water backup or sump discharge or overflow. Many homeowners' policies do not cover water in the basement without this.
If your home or business does experience a water emergency, call the area’s premier water restoration company at (570) 235-1646. SERVPRO is an IICRC certified firm available 24/7 to serve you.

Commercial Services

6/2/2021 (Permalink)

SERVPRO When you are in need of a specialty cleaning company for your commercial property call the brand you can trust at (570) 969-9470.

SERVPRO of Wayne and South Lackawanna Counties as part of the SERVPRO Industries families comes as an industry leader in the cleanup and restoration of smoke, fire and water disasters. When you hire us, you are getting a brand you know and trust. We serve commercial properties as well. 

The Wayne and South Lackawanna Counties is held to certain high standards such as being an IICRC certified company, having our employees trained and screened, on-going company training to be a qualified franchise. This is in addition to the standards our insurance partners hold us too so that we remain a preferred vendor.

So when you hire SERVPRO of Wayne and South Lackawanna Counties you can rest assured that we are sending qualified employees into your home or office and that we will treat it as our own. When you are in need of a specialty cleaning company call the brand you can trust at (570) 969-9470.

Ground Water

6/2/2021 (Permalink)

SERVPRO Call us at 570-235-1646

Did you know that when water enters your home from an outside source, more times than not its classified as an uncovered loss. This means that the homeowner has to pay out of pocket for the costs of the water damage and sometimes that can be quite extensive.
If flooding is commonplace it is highly recommended that flood insurance be bought. It is usually not part of your typical homeowners policy and not everyone qualifies for it or can afford it. The worst jobs SERVPRO restoration technicians mitigate are these uncovered losses, knowing the individual has to pay for the repairs themselves.
Most policies do allow for a rider that will cover sewer and drain backup if the home has a sump pump. A sump pump failure is typically a covered loss and the premium is not prohibitive considering the downside. Sewer and drain backup is highly recommended.
SERVPRO has had several calls regarding flooded basements. We do our best to attend to each call in a timely fashion with the goal of making the home safe.
if you find your basement flooded, call the water restoration professionals at SERVPRO.

Specialty Cleaning

12/28/2020 (Permalink)

cleaning before and after Nicotine cleaning at an apartment building.

The nicotine in tobacco that stains skin and teeth also leaves the same stains on walls. Houses inhabited by smokers may have brown or yellow stains or streaks on the walls from years of cigarette smoke.

Due to changes in federal law many apartment complexes were required to go non-smoking but this brought a new problem, nicotine stained walls and ceilings. To make matters worse during federal inspections, property managers were also required to deal with these issues in order to meet requirements. Companies like SERVPRO have the specialized cleaning agents and expertise to address these issues.

As the area's leading specialty cleaning company, SERVPRO does more than just smoke, fire and water cleanup and restoration. Did you know that we can safely clean trauma and crime scenes? Sewer backups or any bio-hazard situation. Our motto is that if you don't want to or can't safely clean it...we can and will! SERVPRO is an emergency services company responding to disaster cleanups 24/7. Call us if your home or business has a situation which requires a specialty cleaning company at (570) 235-1646.

The Importance of a Drying Chamber

12/18/2020 (Permalink)

containment SERVPRO created a drying chamber at this water loss to assist with drying.

Having containment on a water damage job can assist in drying the structure quickly and thoroughly. This saves the customer in both downtime and costs.
Containment allows the restoration company to better control the drying environment. It will eliminate the unaffected parts of the structure from your drying chamber. This will help reduce the amount of drying equipment needed on a particular job and will also help speed up the drying process. Many types of materials are more difficult to dry, so a drying chamber helps in that type of situation.
SERVPRO created this drying chamber during a water damage claim. We strive to reduce business interruption while safely drying the structure.
If your home or business experiences water damage and needs professional mitigation, call the area's premier smoke, fire and water cleanup and restoration company at (570) 235-1646.

The Devastation of a House Fire

12/18/2020 (Permalink)

fire damage Damage from an electrical fire.

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire.
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO is the leader in smoke, fire and water cleanup and restoration.