Recent Posts

Broken Pipe at Commercial Facility

7/30/2020 (Permalink)

pipe break An underground water pipe ruptures causing flooding throughout the 100,000 sq ft. facility.

When an underground water pipe ruptured under this manufacturing facility water flooded all 100,000sq ft. SERVPRO was called to help mitigate the water disaster and limit business interruption. With the help of our local SERVPRO franchises we were able to do enough extracting and drying to at least allow the business to operate on a limited basis the following day.
Water damage this extensive is certainly disruptive and calls for professional mitigation. The water was a category 3 which brings on health concerns and SERVPRO has the training and equipment to safely dry and restore this facility.
SERVPRO was on-site within 2 hours to begin the assessment and have been working three shifts to ensure that the business interruption is minimized. Emergency services is just one reason that SERVPRO is the leading smoke, fire and water cleanup and restoration company.
As a locally owned and operated business, SERVPRO is close by and ready to respond to your flood or water damage emergency.

Fire/Smoke Clean Up

7/30/2020 (Permalink)

fire on stove A basket of muffins was left on a stovetop which caused smoke damage throughout the house.

Accidents happen! That's why we all purchase insurance. When a basket of homemade muffins was left on a stove top oven, the result was this kitchen fire. The homeowners were working and luckily, the neighbors heard the smoke detectors and were able to extinguish the fire before it spread and caused further damage. 

The homeowners' insurance company called SERVPRO to help return the property back to pre-fire condition. In this instance, the fire was relatively small but because it was not caught immediately the entire home suffered smoke damage. Restoration companies are called due to their skill in removing soot and odor from every nook and cranny of the home.

Cleaning a smoke damaged home requires specialized training, materials and equipment to properly restore the home and therefore insurance companies entrust restoration companies like SERVPRO. If your home experiences a smoky kitchen fire like this one, call a professional restoration like SERVPRO and let us help you make it "Like it never even happened."

SERVPRO- Disaster Recovery Team

7/30/2020 (Permalink)

storm team A sea of SERVPRO green as we respond to large disaster at a local commercial property.

When a natural disaster strikes it can be all too easy to lose hope in light of severe damage and loss. Whether it’s a tornado, hurricane, blizzard or flood – the SERVPRO Disaster Recovery Team can provide help fast.

No Disaster Is Too Big
The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO smoke, fire, water and flood cleanup professionals are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

 Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Should a catastrophic storm strike, call (570) 235-1646. SERVPRO is the county's leader in flood and storm cleanup and restoration. We proudly serve the Luzerne and Lackawanna Counties even in the face of a disaster, SERVPRO flood cleanup professionals will strive to help make it "Like it never even happened."

Flooding- A Non-covered Loss

7/30/2020 (Permalink)

water Heavy rains caused this basement to flood. Floating objects in a basement is never a good thing.

Did you know that when water enters your home from an outside source, more times than not its classified as an uncovered loss. This means that the homeowner has to pay out of pocket for the costs of the water damage and sometimes that can be quite extensive.
If flooding is commonplace it is highly recommended that flood insurance be bought. It is usually not part of your typical homeowners policy and not everyone qualifies for it or can afford it. The worst jobs SERVPRO restoration technicians mitigate are these uncovered losses, knowing the individual has to pay for the repairs themselves.
Most policies do allow for a rider that will cover sewer and drain backup if the home has a sump pump. A sump pump failure is typically a covered loss and the premium is not prohibitive considering the downside. Sewer and drain backup is highly recommended.
Today, with all this rain and a saturated landscape, SERVPRO has had several calls regarding flooded basements. We do our best to attend to each call in a timely fashion with the goal of making the home safe.
if you find your basement flooded, call the water restoration professionals at SERVPRO.

Hoarding Clean Up

7/30/2020 (Permalink)

hoarding This hoarding house became a biohazard cleanup as well due to both animal and human waste.

According to the American Psychiatric Association, "People with hoarding disorder excessively save items that others may view as worthless. They have persistent difficulty getting rid of or parting with possessions, leading to clutter that disrupts their ability to use their living or work spaces." We are not just a mitigation and remediation company. SERVPRO of Wayne and South Lackawanna Counties has the training and specialized equipment to address any size hoarding situations. A hoarding home can be compounded and become dangerous when a biohazard element is present. Many times animal feces or human waste are a component. In these incidences it is imperative that a professional cleaning company like SERVPRO of Wayne and South Lackawanna Counties be called. We can clean the home and restore it to a safe and healthy living environment. SERVPRO of Wayne and South Lackawanna Counties is proud to serve our local Wayne and Lackawanna County communities.

How To Put Out a Grease Fire

3/18/2020 (Permalink)

Grease fire A grease fire which was extinguished by a chemical fire extinguisher. We did the cleanup and restoration.

The best way to avoid a grease fire is to not have one. While you are cooking, keep an eye on the oil as it’s heating. The oil won’t immediately catch fire once it starts smoking, but smoke is a danger sign that it’s well on its way to getting there.

If the worst happens and your oil does catch on fire, use the following tips:

1. If the fire is still small enough and contained in one pot, it is safe to put it out yourself. If it is already spreading to other parts of the kitchen, evacuate.

2. Turn off the source of the heat on the stove. Do not try to move the pot because you don’t want to accidentally spill or splash the burning oil.

3. Do NOT pour water on the fire! Since oil and water do not mix, pouring water can cause the oil to splash and spread the fire even worse. In fact, the vaporizing water can also carry grease particles in it, which can also spread the fire.

4. Remove all oxygen from the flame. You can cover with another pot or pan. Do not cover it with a glass lid because the glass lid may shatter.

5. If you can’t cover it, dump lots of baking soda on it.

6. Use a chemical fire extinguisher on the grease fire. There are different kinds of extinguishers. Not all can be used on a grease fire, but the ABC dry chemical extinguisher is best.

Hopefully you’ll never be in a situation where you have to actually use this advice, but if you are remember to smother the fire with a pot or baking soda and never use water!'s-best-way-safely-put-grease-fire/

Commercial Air Duct Cleaning

3/18/2020 (Permalink)

Duct Cleaning Commercial air duct cleaning.

Commercial Air Duct Cleaning

Why is it important to have my air systems cleaned?

Clean HVAC systems perform more efficiently to decrease energy costs. Well-maintained mechanical components last longer, reducing costly HVAC system repairs. Businesses with employees affected by indoor air pollution may see a reduction in employee downtime/sick days. This results in increased productivity!

A clean HVAC system is very important in an apartment complex as well. Tenant retention is higher in buildings with good indoor air quality. Tenants perceive value in a building with proper air system maintenance.

Every building and air system is unique so call the professionals 24 hours a day, 7 days per week at 570-235-1646 for an estimate. SERVPRO of Wayne and South Lackawanna Counties is serving all of Lackawanna and Wayne counties.

Building and Reconstruction Services

3/18/2020 (Permalink)

Front of our building Our office is conveniently located at 372 N Main St in Taylor.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

We are the area leader in smoke, fire and water clean up and restoration. We can handle any size disaster. Call us 24 hours a day, 7 days per week at (570) 235-1646

Categories of Water

3/18/2020 (Permalink)

Cat 3 Loss This is a Cat 3 water loss because it was a sewer backup in a basement.

A categorization of the level of contamination of water in a damaged structure is required to perform loss assessments and evaluation activities. The category of water contamination must be considered so that the correct procedure can be established for processing water damaged structure and materials. Water damage is divided into three (3) categories.

Category 1: Water that originates from a sanitary source that does NOT pose a substantial harm to humans. Examples include: broken water supply lines, tub or sink overflow, melting snow and ice, falling rainwater, broken toilet tanks and bowls that do NOT contain contaminants.

Category 2: Water contains a significant level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. Examples include: discharge from dishwashers or washing machines, overflows from toilet bowls with some urine but no feces, broken aquariums and punctured water beds. Also, any water that has traveled through building materials.

Category 3: Water that is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Elderly, anyone under the age of two, anyone with a compromised immune system, respiratory problems or allergies should not occupy the job site until the home or building is safe. Examples include sewage, toilet back-flows that originate from beyond the trap, all forms of flooding and other contaminated water entering or affecting the indoor environment.

SERVPRO is an IICRC certified firm and able to professionally assess any water disaster for health and safety reasons as well as the proper drying techniques. We are the premier water mitigation and restoration company.

Ice Dams

2/20/2020 (Permalink)

ice damage Ice dams lead to water seeping into the ceiling of this home in Scranton. Ice dams are problematic and cause some serious damage.

What is an ice dam?

Ice dams are a pervasive and damaging winter roofing problem caused by poor roof ventilation and a warm attic space. Left untreated, ice dams can cause serious damage to your roof, gutters, paint, insulation, drywall, structure and even contribute to mold. Ice dams form when melting snow on a roof runs off and refreezes at the edge of a roof. This condition occurs when the snow is melted by a warm roof, creating water running between the snow and the warm roof surface, then freezing and turning to ice when it gets past the exterior wall and hits a cold unheated roof edge or gutter.

The water backs up and eventually seeps into the inside of the home or business. SERVPRO of Wayne and South Lackawanna Counties responds to many water emergencies which are the result of ice damming. Water is an amazing phenomenon and without professional drying can lead to both structural and health concerns over the long run.

Be proactive and prevent your home or business from experiencing an ice damming situation and a costly repair. However, if it does occur call a professional restoration company to ensure you and your family's health and safety. SERVPRO of Wayne and South Lackawanna Counties is the area leader in smoke, fire and water cleanup. We are an IICRC certified firm and follow all the recommended guidelines in drying any water disaster. An emergency services company we are available 24/7/365.