Recent Posts

Creative Drying Techniques

9/21/2021 (Permalink)

Tenting One example of the many techniques we use in the drying process.

A recent upstairs bathroom water leak compromised this beautiful hardwood floor at a home in Scranton, PA. SERVPRO of Wayne and South Lackawanna Counties created a floor drying system in order to save the hardwood. By tenting the floor we are able to extract the moisture from the wood by using air movers and dehumidifiers. Repairing/saving instead of replacing damaged flooring not only saves money but also the integrity of the home.
If your home or business experiences water damage which requires professional mitigation, call the Scranton area's leader in smoke, fire and water cleanup. Creative drying is just one reason to call SERVPRO of Wayne and South Lackawanna Counties to call us at (570) 235-1646. We help make it "Like it never even happened."

Locally Owned Franchise

9/20/2021 (Permalink)

Building Located at 372 N. Main St Taylor, PA 18517

The national Shop Local/Support Small Business day is vastly approaching. While it was intended more for retail buying, it does however apply to our franchise. We are locally owned and operated and take pride in being an active member of the Wayne and Lackawanna Counties communities.

One big advantage of hiring SERVPRO of Wayne and South Lackawanna Counties is that while technically we are a small business we are supported by a national giant. This provides us with the necessary resources to be able to help others on any size disaster. It also forces us to the customers benefit, to meet certain hiring, training and employment standards. Our corporate offices maintain this standard to protect and to grow the brand-SERVPRO.

So if your home or business experiences a smoke, fire or water disaster, call the brand you can trust and know we will do our very best to help make it "Like it never even happened."

Specialty Cleaning

9/20/2021 (Permalink)

PPE We have the personal protective equipment needed to handle any type of job.

While SERVPRO is know as an industry leader in the cleanup and restoration of smoke, fire and water; did you know that we have the specialized training and equipment to safely cleanup many bio-hazard situations?

Bio-hazard cleanups can potentially have negative health ramifications and should be addressed by a qualified company like SERVPRO of Wayne and South Lackawanna Counties. We have the specialized training and equipment; and required certificates (in some instances) to safely clean and dispose of bio-hazard situations.

We have cleaned crime scenes, including meth houses and suicides; pigeon dung and bat guano; cat, dog and human feces, hoarding homes as well as numerous sewer backups. They are messy and dangerous jobs but someone has too, so call a company you can trust like SERVPRO of Wayne and South Lackawanna Counties. We are always trained and ready to help.

Winter is Approaching

9/20/2021 (Permalink)

SERVPRO Vehicle Call us at 570-235-1646.

As winter approaches and Northeastern Pa. gears up for the ice, snow and freezing temperatures, here at SERVPRO of Wayne and South Lackawanna Counties we remain ready to meet the winter demand. When events like a winter nor'easter occur, the amount of calls we receive can become overwhelming. One of the advantages of calling a national company like SERVPRO is our ability to partner with other local franchises to meet this demand. SERVPRO has franchises that specialize in storm damage and are available when the demand gets too great for a single franchise.

SERVPRO storm teams are trained and have the resources available to supplement the local franchise in order to ensure that we are able to help as many businesses and families as possible. It is important to us that everyone receives the same quality of service that we provide to bolster the brand. At SERVPRO we are "always here to help"

Broken Supply Line

9/20/2021 (Permalink)

supply line Broken supply line

Pictured is a broken toilet supply line. Unfortunately this part is a common cause of many residential water disasters. The disaster becomes worse when the homeowners are not home and the water continues to flow unabated from top down. SERVPRO of Wayne and South Lackawanna Counties was called by the homeowners insurance company to a home which had three floors damaged by this exact scenario. This seemingly harmless part which most do not even think about caused thousands of dollars in damage. SERVPRO of Wayne and South Lackawanna Counties water restoration professionals were able to begin the mitigation process and help reduce any secondary damage. Call us for all your water disasters 24 hours a day, 7 days a week. We are proud to serve Wayne and Lackawanna County.

When Lightning Strikes

8/5/2021 (Permalink)

lightning Severe storms can cause major damage to a home.

Severe weather can happen anytime and anywhere. SERVPRO recently got called to a house fire that resulted from a lightning strike. Its important to know what you can do to protect yourself. Below are some helpful tips to know in the event of severe thunderstorms.

Safety Tips from https://www.cdc.gov/nceh/features/lightning-safety/index.html

Protect Yourself from Lightning Strikes

Safety precautions outdoors

You can protect yourself from risk even if you are caught outdoors when lightning is close by.

  • If the weather forecast calls for thunderstorms, postpone your trip or activity.
  • Remember: When thunder roars, go indoors. Find a safe, enclosed shelter. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.
  • Don’t forget the 30-30 rule. After you see lightning, start counting to 30. If you hear thunder before you reach 30, go indoors. Suspend activities for at least 30 minutes after the last clap of thunder.
  • If you are caught in an open area, act quickly to find adequate shelter. The most important action is to remove yourself from danger. Crouching or getting low to the ground can reduce your chances of being struck but does not remove you from danger. If you are caught outside with no safe shelter nearby, the following actions may reduce your risk:
    • Immediately get off elevated areas such as hills, mountain ridges, or peaks.
    • Never lie flat on the ground. Crouch down in a ball-like position with your head tucked and hands over your ears so that you are down low with minimal contact with the ground.
    • Never shelter under an isolated tree.
    • Never use a cliff or rocky overhang for shelter.
    • Immediately get out of and away from ponds, lakes, and other bodies of water.
    • Stay away from objects that conduct electricity (such as barbed wire fences, power lines, or windmills).
  • Stay away from concrete floors or walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.

Safety precautions indoors

Being indoors does not automatically protect you from lightning. In fact, about one-third of lightning-strike injuries occur indoors. Here are some tips to keep safe and reduce your risk of being struck by lightning while indoors.

  • Avoid contact with water during a thunderstorm. Do NOT bathe, shower, wash dishes, or have any other contact with water during a thunderstorm. Lightning can travel through plumbing.
  • Avoid using electronic equipment of all types. Lightning can travel through electrical systems and radio and television reception systems.
  • Avoid using corded phones. Corded phones are NOT safe to use during a thunderstorm. However, cordless or cellular phones are safe to use during a storm.
  • Avoid concrete floors and walls. Do NOT lie on concrete floors during a thunderstorm. Also, avoid leaning on concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.

Hopefully these tips come in handy and protect you if lightening strikes in or around your home. If you do experience damage from severe weather, call the professionals at 570-235-1646. SERVPRO is always “here to help”.

Effects of Soot

8/4/2021 (Permalink)

soot This soot damaged room was caused by long-term candle use. Soot can be a stubborn substance to clean requiring specialized cleaning agents.

We recently received a call from a Honesdale homeowner who had soot damage in a bedroom from long term candle use. They attempted to clean the soot from the walls and ceiling but, because they did not have the specialized cleaning agents and a soot sponge that are required, unfortunately they made it worse. This attempt only embedded the soot into the sheet rock instead of cleaning/removing it.

SERVPRO of Wayne and South Lackawanna Counties using chemical sponges and SERVPRO brand cleaning agents was able to successful remove the soot from the bedroom walls and ceilings. We then sealed the surface to ensure the soot did not bleed through before we painted the room.

With one call this homeowner was able to restore the bedroom back to pre-damage condition. SERVPRO of Wayne and South Lackawanna Counties is a 24-hour emergency service company that specializes in this type of fire damage. 

Kitchen Fires

8/4/2021 (Permalink)

fire Kitchen fire in Scranton

Kitchen fires remain as the leading cause of home fires. This kitchen fire in an apartment complex in Scranton was caused by the tenant leaving the stove unattended while cooking. Thankfully he was prepared and was able to extinguish the flames with an ABC rated fire extinguisher saving further damage.
While the flames caused significant damage in the kitchen area the rest of the apartment suffered smoke and soot damage and a top down clean using chemical sponges is required prior to sealing and painting. Protein/food fires are especially troublesome to clean and calls for a professional restoration company like SERVPRO.
SERVPRO of Wayne and South Lackawanna Counties was called by the property manager to restore the apartment and limited the loss of business interruption that the fire caused. SERVPRO is Lackawanna Counties leader in smoke, fire and water restoration and cleanup. We are available 24/7/365 even on Labor day weekend at (570) 235-1646.

Commercial Cleaning Capabilities

8/3/2021 (Permalink)

cleaning We have completed numerous commercial cleanings of manufacturing facilities.

Is you commercial building a little too big to clean on your own?

As a specialty cleaning company, we do more than just smoke, fire and water cleanup and restoration. Commercial, manufacturing and industrial cleaning are additional direct services that SERVPRO provides. Whether it be a one time top/down clean to a scheduled preventive maintenance program we can utilize our labor force when you cannot.

Using our trained technicians and specialized equipment we are able to provide a top down terminal clean to any facility. Whether it be a plant shut down for a yearly go-through or a quarterly upkeep, we can handle it all. We provide the labor force when yours is just not large enough.
SERVPRO is Lackawanna Counties premier specialty cleaning company. From carpets to catastrophes, we do it all. If your plant or manufacturing facility requires a specialized cleaning company, call us at (570) 235-1646.

Being Prepared in an Emergency is Key

8/3/2021 (Permalink)

Sprinkler damage Acting fast is a situation like this is key to recovery.

It only takes a few minutes for the devastating effects of a broken sprinkler line to cause havoc for any business. This water damage to a hotel occurred in less than 5 minutes and if it was not for the quick response of the employees, it would have been much worse.

This hotel had a SERVPRO emergency readiness plan (ERP) and the employees knew where and how to shut off the water. While there was certainly a disruption to the business, they were able to remain open and operate while SERVPRO did the rest. Partnerships which develop through ERPs allow for a better response from employees and allow a business to get back up and running faster. Speed to any emergency is the key and SERVPRO is faster to any disaster.

Positive partnerships are another reason SERVPRO is the area's leader in smoke, fire and water damage cleanup and restoration. We understand the need for an immediate response even when we are extremely inundated due to the weather. We pride ourselves on the emergency response and understand that any disruption to a business is problematic.